ON VACATION - April 10th to April 23rd. Orders placed during this time will be filled when I return April 23rd. All shipping timelines are effective from April 23rd and your order will be updated with a new estimated ship date after it is placed. Please allow a couple days after you order for the new date. I will still be answering questions during my vacation so feel free to contact me!
To order your Memorial Ornament just add this listing to your shopping cart. In the cart is a message box where you can note your personalized text. This ornament accommodates up to three lines of text with 18 characters per line including spaces. You can say anything you like within this space. Text will be centered and you can use less than 3 lines.
This memorial ornament is created using handpicked metallic sunshine swarovski crystal elements, silver tone wire, and a generously sized glass ball. I selected this bead specifically for my memorial ornaments and do not offer them on my other trees. They are half golden colored crystal and half metallic gold with occasional pink flashes. The 5.5" glass ball features a flat bottom, a hanging loop, and has two holes at the top which are shown in the photos. The sign is handcrafted from acrylic, curved to fit the ornament, and is attached with matching wire. The tree base is resin and matching beads on a small mirror.
Every glass ornament is individually boxed then boxed again with more padding for shipment. Your order will ship with plenty of packing material to protect it.
I make every tree to order so the tree you receive will not be the tree pictured.
Rush orders are possible but please contact me before ordering. For holiday orders please check my shop announcement or banner for current time lines.
Ships via USPS Priority Mail within the USA and Internationally via First Class International Mail.
3-7 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Taxes will be automatically added for North Carolina residents.
If you are not satisfied with your purchase I will do everything possible to work with you. To return an item you must contact me via email within 3 days after your package is delivered to arrange a return. I can issue a refund for the item price upon delivery to me. Returns should be shipped with delivery confirmation or tracking number.t. Do not remove tree sculptures from the clear box it arrived in. I will not accept a return on an item that has been used for an event.
In cases where special materials have been ordered for your tree I cannot accept a return. However if a custom tree is damaged in transit then I will repair or replace.
Every package I ship is insured and I always work to swiftly resolve cases where an order is damaged or missing. I take great care to package my work for safe delivery and cases of damage are rare.
If an item is damaged upon arrival I ask that you contact me within 48 hours of delivery. If possible please include photos of the damage. Damaged items will be replaced as swiftly as possible. I do replace and ship the replacement item at my own cost. In some cases I may ask for a damaged item to be returned to me. I will also cover return postage when requesting a damaged item be returned.
When a package is lost I am happy to work with you to find the package or send a replacement. I first check the tracking information for your package to see it's last location. If it is listed as delivered I ask that you check with other members of your household, neighbors, and mail carrier as well as look around outside your home to see if the package can be located. Customers living in apartment buildings can check with the main office to see if the package was left there. If the package still cannot be located I will submit a report to the post office to let them know the package is either lost in their system or has been stolen. If they are still unable to locate the package then I will replace the items.
If you are an international customer then I ask that you wait a sufficient amount of time before I issue a replacement. Customs will often hold a package for a length of time before releasing it for delivery. Some international packages can take sometimes 2 or even 3 months to arrive. Sometimes you can check with your local post office in case the package is being held as customs due. International customers are responsible for all customs fees.
I do my best to make sure that every order is perfect before shipment but if i should make a mistake I will correct the problem at my own cost.
Feb 9, 2019
Jan 12, 2019
This is stunning. I sent it to a dear couple when one of their mom’s died right before Christmas. I didn’t expect it to arrive before Christmas, but Apryl came through like a true professional who cares about her client’s needs. They loved it and assured me it’s the most thoughtful gift they received. I’ll buy it again. Maybe even buy one for myself.
Jan 6, 2019
We lost our son this past year and wanted a Christmas ornament to start a new family tradition. This ornament was larger then anticipated and too large for our tree but we have hung it in a special place in our home to display and have all year long. We couldn’t be more pleased with the wuality
Dec 14, 2018
Absolutely beautiful - thank you!
Dec 7, 2018
Really cute ornament. Fast shipping